Terms of service
Welcome to Freshhub! The terms “we”, “us” and “our” refer to Freshhub. Freshhub operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Freshhub is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
You must provide accurate information when using our Services. You are responsible for your account security and all activity under your account.
SECTION 2 - OUR PRODUCTS
We try to display products as accurately as possible, but we do not guarantee that product appearance will match exactly due to device differences. Products may change or be discontinued at any time.
SECTION 3 - ORDERS
Orders are offers to purchase. Freshhub may accept or reject any order. Orders are not confirmed until payment is processed and accepted. Please review your order carefully.
SECTION 4 - PRICES AND BILLING
Prices may change without notice. You agree to provide accurate payment details and authorize us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or external factors. Risk transfers once the order is handed to the delivery carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website belongs to Freshhub or its licensors and may not be copied or reused without permission.
SECTION 7 - OPTIONAL TOOLS
Third-party tools may be provided “as is” without guarantees. Use them at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or their content. Use them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Freshhub is powered by Shopify. However, all purchases are made directly with Freshhub, not Shopify.
SECTION 10 - PRIVACY POLICY
Your data is handled according to our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you submit may be used by Freshhub without compensation or restriction.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You agree not to misuse the website or engage in unlawful or harmful activities.
SECTION 14 - TERMINATION
We may suspend or terminate access to our Services at any time without notice.
SECTION 15 - DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
Freshhub is not liable for any indirect or consequential damages arising from use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to hold Freshhub harmless from claims arising from your misuse of our Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any part of these Terms is invalid, the remaining sections still apply.
SECTION 19 - ENTIRE AGREEMENT
These Terms represent the full agreement between you and Freshhub.
SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without permission. We may transfer ours freely.
SECTION 21 - GOVERNING LAW
These Terms are governed by applicable laws of the jurisdiction where Freshhub is based.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance of changes.
SECTION 23 - CONTACT INFORMATION
For questions about these Terms, contact us:
Freshhub
📧 support@freshhub.sa
📞 +966 56 688 9118
📍 P.O 23213 - Al Ruwais Faidh Al Samaa ST, Jeddah, Saudi Arabia 22230
