Freshhub is an online store that delivers fresh meat, fruits, vegetables, and kitchen essentials directly to your doorstep.

We currently deliver within our serviceable areas in Saudi Arabia. If your area is not available at checkout, it means we do not deliver there yet.

We aim to deliver orders as quickly as possible, usually within the same day or next day depending on order time and location.

No minimum order is required, but free shipping is available on orders of 250 SAR and above.

Free delivery on orders of 250 SAR or more 25 SAR delivery fee for orders below 250 SAR

Yes, returns are accepted within 3 hours of delivery if the item is unopened, unused, and in original packaging (except perishable goods).

No, due to hygiene and safety reasons, perishable items like meat, poultry, seafood, and frozen products cannot be returned after delivery.

Yes, it works with all plans.

You can contact us at: 📧 support@freshhub.sa 📞 +966 56 688 9118

Our support includes general inquiries regarding theme functionality; help with customizing the theme settings and any observed defect or theme issues. It doesn’t cover issues, such as errors due to third- party plugins or as an after effect of changes made to the theme code. For the full details on the extent of our support, please visit our Support Policy page.

General shop inquiries, such as uploading products, creating collections, adding discount codes, managing domains, etc. can be best addressed by reaching Shopify Support specifically and/or by checking on their broad documentation accessible in the Shopify Manual.

We aim to give feedback to all requests within 24 hours, but please allow 1-2 business days for the response. Our support team is primarily based in the UTC +7 and is available during standard business hours. We have a weekend staff to answer basic queries too.

We don’t offer telephone or video call support as of now.
Please contact with us via:
Email: shopifytemplate@gmail.com
Skype: hoanganhover